Refund policy
Returns, Exchanges & Refunds
- 7-day returns & exchanges. Return or exchange any eligible item within 7 days of delivery.
- Return shipping. As we are offering free delivery on your order, all return and exchange shipping costs are paid by the customer.
- Condition. Items must be unworn, unwashed, with all original tags attached.
- Exchanges. Exchanges depend on stock. If your new size or color is sold out, we'll refund you instead.
- Damaged or wrong item? Email us within 7 days of delivery with a photo, and we'll send you a free prepaid return label.
- Refunds. Once we receive and check your return, your refund goes back to your original payment method within 10 business days.
Note: Final sale items, gift cards, and hijabs (for hygiene reasons) can't be returned or exchanged.
How to start a return or exchange
- Email support@nisafitapparel.com with your order number and the item(s) you're sending back.
- Tell us whether you'd like a refund or an exchange, plus your new size or color.
Questions? We're happy to help: support@nisafitapparel.com