Every Nisafit order is handled with intention and care. Once your purchase is placed, our studio prepares your pieces thoughtfully to ensure quality, accuracy, and secure packaging. We do not rush dispatch at the expense of detail. Standard processing time is 1–3 business days, excluding weekends and public holidays. During launches or high-volume periods, processing may extend slightly, but communication will remain clear throughout.

• Orders processed within 1–3 business days

• Excludes weekends and public holidays

• Slight extensions during launch periods

• Confirmation email sent once dispatched

Domestic & International Shipping

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We ship both locally and internationally. Delivery timelines vary depending on your location and the shipping method selected at checkout. Estimated delivery windows are shown before payment is completed. Once your order leaves our studio, you will receive a tracking number to follow its journey.

Please note that international shipments may be subject to customs clearance procedures that are beyond our control. Any duties, import taxes, or additional customs fees are the responsibility of the customer.

• Domestic and international delivery available

• Tracking details provided via email

• Delivery estimates shown at checkout

• Customs duties and taxes paid by the customer

 

Packaging & Care

We package every order securely to maintain fabric structure and garment integrity. Our approach is minimal, protective, and intentional ensuring your pieces arrive ready to wear without excess waste or unnecessary bulk.

• Secure and protective packaging

• Minimal and streamlined presentation

• Designed to preserve fabric quality

 

Address Changes & Shipping Issues

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If you need to update your shipping address, please contact us immediately after placing your order. While changes cannot be guaranteed once processing begins, we will always attempt to assist.

If a package is delayed, marked delivered but not received, or arrives damaged, notify our studio promptly so we can work directly with the carrier to investigate and resolve the matter.

• Address changes must be requested immediately

• Report delivery issues promptly

• Studio support available within one working day